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How to Sell

  1. Our goal is to sell or purchase your products quickly and effectively while bringing the best value within the pre-owned market assuring best interest of both parties.
  2. We will only consider items which has been previously bought from Haute Secret Shoppers to ensure authenticity.
  3. The Seller acknowledges and agrees that the pricing of the product(s) will be set taking into consideration the product(s) approximate original price, its brand profile, its condition based on how it has been used & maintained, its fashion quotient, its seasonal application and its current market demand.
  4. We will send you a form which you must fill completely and sign. If you would like us to do the form completion  including taking measurements and images we can certainly do it for you with an additional cost of £10 and after doing it  we will return the item back to you
  5. When the item sells we will notify you, sellers must post the item to us within 3 working days. Cost of sending the item will be borne by the seller who must ensure and confirm the item has been delivered to us. We do not take responsibility for an item not securely delivered to us.
  6. For any item below £600, we will keep a margin of  £50 plus VAT/GST/Taxes applicable by the sellers country / region. You can use our price calculator to assist you in this purpose.
  7. Items above £600, commission is 10% of the value plus VAT/GST/Taxes applicable by the sellers country / region.
  8. It is the seller’s responsibility to ensure that they need to let us know when the item is dispatched and then we will let you know once we receive it.
  9. We will not be responsible for any damage(s) to the item incurred to transit to us. We will notify you of any difference in state of item from your given description at time of receiving it.
  10. When an item reaches us our team will then recheck the condition of the item to ensure it matches the description particulars provided by the seller; only then will it be delivered to the buyer
  11. It is the Seller’s duty to check the pockets or any sort of storage compartments and remove any personal belongings or items not part of the Product before shipping them to us. We will not be liable for any personal belongings contained in the Pockets or any sort of storage compartment of the product.
  12. We will only pay you once the payment has been received and the received item has met our criteria.
  13. We will deduct the applicable commission before transferring the balance of the sales proceeds to your nominated account.
  14. We will make the payment by bank transfer to you.
  15. Once we receive the item and makes the payment to you then you won’t have any right on the item whatsoever.
  16. Any shared details, information, images or videos pertaining to the item can be legally used by us as required.
  17. You must comply with all applicable laws and regulations of the country for which the products are being dispatched.
  18. We will not be liable or responsible for a seller’s breach of any applicable law.
  19. We do not hold any stock or items.
  20. Seller must agree to terms & conditions available here.
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